Afilias is currently seeking a Support Associate, who will be responsible for troubleshooting and resolving customer issues as they relate to Afilias registry services. Excellent interpersonal, oral and written communication skills are a must.

The main purpose of this position is to support the firm's software, to act as an application specialist in the firm's application environment, and to provide expertise in managing systems and services.

The main purpose of the position is to evaluate standards compliance and overall operational quality of the software the firm uses, and to determine whether software is ready for production release.

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